My assets got frozen after I cancel my orders, what should I do?

If you cancel your orders and your assets got frozen, please contact LBank’s customer service immediately.

LBank customer service working hours: 7X24 hours

Online Customer Service:  Chat online at the bottom right corner of the official website page

Ticket system: https://lbankinfo.zendesk.com/hc/zh-cn/requests/new

Customer service email: service@lbank.info

If you have any problems, please contact LBank's official email service@lbank.info, we will be happy to provide you with the most satisfactory service and resolve your questions as soon as possible. Thanks again for your support and understanding!

We also welcome you to join the LBank global community to discuss the latest information (Telegram): https://t.me/LBankinfo.