Dear LBank users,
If you need to modify your account email, your account must pass Level 2 certification for at least 7 days, then prepare the following information and submit it to customer service:
- Provide three verification photos:
1. Front view of ID card / passport (need to clearly show your personal information)
2. ID card / passport in reverse
3. Holding ID card / passport information page and signature paper, write on the paper: change xxx mailbox to xxx mailbox, LBank, current (year, month, day), signature, please ensure that the content of the photo and personal signature are clearly visible.
- Screenshot of the latest recharge and transaction history
- Your new email address
After submitting the application, the customer service will modify the mailbox within 1 working day, please be patient.
For your account security, after the mailbox is modified, your withdrawal function will not be available for 24 hours (1 day).
If you have any problems, please contact LBank official email: firstname.lastname@example.org, and we will provide sincere, friendly and immediate service for you. We also welcome you to join LBank.info official English community to discuss the latest issue, (Telegram): https://t.me/LBankinfo.