For security purposes, the withdrawal function may be temporarily suspended for the following reasons:
- The withdrawal function will be suspended for 24 hours after you have changed the password or disable the SMS/Google authentication after logging in.
- The withdrawal function will be suspended for 48 hours after you have reset your SMS/Google authentication, unlock your account, or change your account email.
The withdrawal function will be resumed automatically when the time is up.
If there are abnormal activities in your account, the withdrawal function will also be temporarily disabled. Please contact our online service.