It happens when LBank has to delist some of the trading pairs at the request of the project side. When certain trading pair is delisted, the trading and deposit will be closed, while withdrawal is still open!
1. Log in LBank app, and click on [Wallet] in the down right corner of the home page.
2. Click this icon as circled in the screenshot here:
3. Now you can see all the delisted assets. If you would like to withdraw it, just click the asset -[Withdraw]. You can also see the withdrawal history here.
Related:
How to Withdraw from LBank on App?
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If you have problems, please contact LBank official email: service@lbank.info, and we will provide sincere, friendly and immediate service for you. We also welcome you to join LBank.info official English community to discuss the latest issue, (Telegram): https://t.me/LBank_en.
Comments
2 comments
Hi lbank, thanks
When there is no ETF abnormal transaction then why was I included in abnormality and my property was withdrawn.
Why did HCD steal assets from my account?
Where has clearly gone in the guidelines of LBank ETF screenshot You can see the guidelines of LBank Exchange.
HCD sir said earlier that the relevant user has reported the unusual transaction on the LBank platform.safety of the user's funds, we rolled back the
transaction.
After that the account was released after withdrawing the assets from my account. and then speak At present the Competent Authority has intervened in the investigation and the account has been frezzer by withdrawing abnormal assets from the account Competent Authority has already prosecuted in the local court due to the huge amount involved in the case.
We are suffering a lot , HCD is fruitful since 5 months but account is released after withdrawing all assets from account.
Then we contacted Lbank customer service live we asked how to withdraw assets from my account without OTP they said password and OTP are for customer like you HCD is a part of Lbank system.
Contacted lbank customer care many times but they keep same response again and again please contact HCD.
Why justice is not being done, what is my fault, is it wrong to do training, or if there is a loss, inform on the LBank platform, then what is the compensation?
To whom do we approach when LBank customer service will not respond to whom do we seek justice what is my fault why my property has been withdrawn.
will i not get justice.
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