To enjoy a smooth Buy Crypto experience, traders must perform KYC with third-party service providers. Once successfully verified, service providers will conduct an immediate transfer to credit the cryptocurrencies into traders' LBank accounts. Generally, the expected time to receive deposits will be within 2 to 3 hours. However, if traders experience delays and do not receive their deposits after 24 hours, please refer to your email inbox for any email instructions from your chosen service provider.
Alternatively, please refer to the following suggestions to find out how to contact the customer support for the respective service providers. For more info, please refer to the FAQ below.
How to contact
The best way to get in touch with Banxa CS is through its live chat function, which is located on its checkout page. Then you can follow the steps below.
(a) Access LBank Buy Crypto. Ensure that you are logged into your LBank account.
(b) Enter any fiat amount after selecting your previously deposited fiat currency.
(c) Click on "Buy "to redirect Banxa's checkout page.
(d) Click the blue icon located on the bottom right corner to contact Banxa CS via live chat.
Alternatively, you can also email directly to firstname.lastname@example.org but please expect a delayed response.
The best way to reach out to Xanpool CS is either (a) send an email to email@example.com or (b) via their Xanpool Official Telegram Group.
The best way to reach out to Moonpay CS is to raise a support ticket via the link here.
The best way to reach out to Mercuryo CS is to either (a) send an email to firstname.lastname@example.org or (b) via their live chat service (the icon is located on the bottom right corner). Alternatively, you may also refer to the FAQ prepared by Mecuryo.
The best way to reach out to Simplex CS is to raise a support ticket via the link here or their live chat service (icon located on the bottom right corner).
The best way to reach out to Paxful CS is via their live chat service (the chat icon is located on the bottom right corner).
The best way to reach out to Coinify CS is to raise a support ticket via the link here or via their live chat service (icon located on the upright corner).
8. LBank P2P
You can mail to email@example.com or contact LBank Online CS.
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If you have problems, please contact LBank official email: firstname.lastname@example.org, and we will provide sincere, friendly and immediate service for you. We also welcome you to join LBank.info official English community to discuss the latest issue, (Telegram): https://t.me/LBank_en.
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