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  1. Support Center
  2. FAQ

FAQ

Account Functions

  • How to register an account on the APP
  • How to retrieve your login password?
  • How to check Financial Records?
  • How to register an account on the web
  • How to Log In

Identity Verification

  • How to complete your KYC Verification?

SMS/Email Issue

  • How do I Modify my Mailbox?
  • Cannot receive Email from LBank?

Security Setting

  • Bind the Email
  • How to set up Google Authenticator?
  • What should I do if Google verification fails to bind?
  • What should I do if I enter the Google verification code incorrectly?
  • How to reset Google verification?
  • What should I do if I lost the binded phone number?
See all 11 articles

Security Suggestions

  • How to do if the Account is Abnormal?
  • How to Strengthen Account Security?
  • LBank Reminds Users Beware of the Risk of Account Theft
  • Safety Instructions
Support Center
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